I have had to turn to QB community for some support and am still totally confused. I am also trying, at the same time, to find a working solution for my business and to support my clients whilst I continue to try to provide a livelihood. I have reached out directly to Intuit for some kind of explanation of the policy. I have received no response at all from QB to my questions or concerns. Please understand my problems at this stage. This is the sort of sensible process that businesses should follow Intuit seem to have no clue what is involved here. After getting over the stress of January tax returns that gives us just 4 months to research suitable alternative products, demo them, plan and manage a migration and allow time to shadow data entry in the new product. They have a June year end so will want to migrate to a new product for 1st July 2022 as it is never sensible to migrate mid-year. I have a client who I got on to Desktop 18 months ago and they love it. You have given us a pathetic 15 month window to deal with this which is not enough. The fact that Intuit seem to think it is acceptable that they force everyone to export their data out at that date is ridiculous and shows how little they care about their customers. We seem in desperate need of an official email from Intuit explaining with absolute certainty what is happening from 1st February 2023. Hi Ashleigh1, its no wonder people like Fiat Lux are trying to offer up support and considering alternatives given that Intuit are sending massively mixed messages on the matter. Another option, utilize a trial account of QB Online and migrate your QB Desktop file into it to file your VAT return anytime you need. If you want to use an outdated version to integrate with MTD system, someone has to develop a bridging software to import the QB Desktop file manually. Once the version is outdated, they will disable the web connector function. (b) A supported QBD version will use the web connector to integrate with other systems. We can still help our clients (mostly not in UK) to provide one-time licenses for QBD 2019 until stocks last. They were supposed to end support for QBD 2019 in May 2022, but they appear to be ending support for QBD 2020 in January 2023 instead of May 2023. The question is why they chose to end support for QBD 2021 in January 2023 instead of May 2024 like QBD 2021 US and CA. (a) Similar to QB Online, as long as they charge a fee, they will support the QBD version. Are you confident of that? And presumably we would still be able to use bridging software (if still allowed by Cowan I would have expected that to be the case but could not find out for sure. (b) You say that MTD requires a supported system of QBD. Does that mean that all of these versions will carry on working even after ? Did you refer to 2019 as (1) that is available for purchase now or (2) that is the latest version that will keep working? My versions of 2019, 20 all have "N/A" in the "product expiry" heading of "product information" (f2). (a) You say that the one time license can be used forever and that 2019 version can still be bought on a license.
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